Service > Support > Claims

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We offer not only high-quality products, but also first-class service. Even in the rare case of a complaint, we will swiftly take care of the matter in a structured and organized manner.

Do you have a claim?

Please get in touch with us so that we can look into it. Our goal: To make sure that your processes continue to run smoothly regardless of the claim. This is why we have established a central office where you can lodge your claim. You will be connected to qualified and experienced associates. They will explain to you how to proceed, and they will personally forward you complaint to the relevant quality assurance department. This is where the claim is processed further.

We look forward to your request:

Phone +49 5154 70534-444 
Fax +49 5154 70534-200

You can reach us on weekdays from 7:00 am to 2:00 pm.